Returns & Exchanges
We stand behind our gear and offer a 60-day return window for all unworn apparel and equipment in its original packaging. If your Outdoor Research gear doesn't meet your expectations, we make the return and exchange process simple and efficient.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to locate your purchase and select the items you wish to send back.
Print Your Label
Select the reason for your return and generate a prepaid USPS shipping label, which will be sent directly to your email for easy printing.
Pack Your Gear
Securely pack the items in their original box or a similar shipping container, ensuring all original tags are attached and the packing slip is included.
Ship and Track
Drop your package at any authorized USPS location and keep your tracking number; your refund will be processed within 7-10 business days of arrival at our warehouse.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing